TV Antenna Installations and VAST Satellite Services & Sales
     Servicing Emerald Qld 4720 and Central Highlands

AAA DIGITAL ANTENNAS 

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VAST TV Satellites, Travellers Kits and Accessories 

Sales and Services for home installation and Traveller kits for Caravans and mobile homes and accessories for all your needs. Offer onsite service calls and installation for Caravans. For more information or a free quote ring Paul 0416235609


Typical Problems that Prompt a Satellite Repair Service for Domestic Installations.


As your VAST TV, Christian TV, Satellite specialists in Central Highlands, repair services and replacement, new installs are just some of the things we can do for you. In fact, if you experience or notice any of the following, it may be time to pick up the phone and give us a call:now


Pixelated pictures. 

One of the reasons for pixelated images is a weak signal. If this is the case, there may be a need for tuning or connection work instead of replacing the Satellite altogether. 


Obstruction to signals.

Signal obstructions can cause poor reception of Satellite television services and signal transmissions. These include weather-related conditions such as storms, cloudy skies or strong winds. Physical obstructions like tall buildings, plants, trees also interfere with the signal reception. As a result, the picture on your television becomes pixelated.


Damaged  Satellite, LNB antenna.

Your Satellite Dish is prone to physical damage. If this happens, do not attempt to fix it by yourself. For your safety, it is better to call the help of an experienced professional


Old, deteriorating Satellites

 As a result, it may have been exposed to more weather damages than it should, making it prone to poor reception. When you need to replace your old, deteriorating Satellite dish with a new one.


Faulty Satellite installation.

The difficulties you experience with your digital television reception may be caused by an improper TV Satellite installation. Not everyone has the skills to correctly set-up a Satellite Systems.


Loose cables and connections.

Is everything properly connected? Cables and wires tend to get loose over time as you repeatedly plug them in and out of sockets. To remedy this problem, inspect your cables and check if they have cracks in the casing. 

 

Call AAA Digital Antennas to discuss your reception issues.

COMMON VAST ERROR CODES

E-50-32 No service available

This error is generally related to an incorrect setting within the VAST decoder OR lack of signal due to poor alignment.  Enter the INSTALLATION menu within the main menu and ensure that the LNB L.O frequency is set to 10.700.  In order to receive ALL services/channels on the VAST platform, a 10700 LNB is required.  When set to 10.700 ensure that you have at least 50% signal QUALITY on the screen and then perform a re-scan.

E48 - No signal

There are a few possibilities here.  Regardless, the decoder is not receiving signal from the dish.  This could be due to (in order of most likely):

  • The dish is not aligned correctly. You can check this by entering the INSTALLATION menu and ensuring you have adequate SIGNAL QUALITY.  The easiest way to check alignment is to use a digital satellite meter.
  • If you have a digital satellite meter that is programmed for the Optus C1/D3 that confirms you are aligned then your decoder settings are incorrect.  Enter the INSTALLATION menu and ensure that the LNB setting is set to 10700.  Also, perform a factory default to reset the default search frequency.
  • Check the skew of the LNB.  The LNB on the front of the dish should be rotated to the correct position for your area.
  • Faulty IF input connector.  




NO SIGNAL

This isn't a message generated by the VAST decoder but rather by your TV.  Either your TV is on the wrong AV channel ie HDMI/composite/compnent etc OR the VAST decoder is on standy and displaying the time.

E-16

Have you activated your smartcard via the MySatTV website?  If so, did you activate it while your dish was receiving signal?  

Has it been a while since you last used your system may need to rehit your decoder.


If you activated as a traveller, has it been more than 6 months since you last registered the card?  If so, call 1300 993 376 and speak to one of the VAST operators who will switch your card back on.